How to Deal with Scammers and Lowballers on Facebook Marketplace

You’ve created the perfect listing, taken stunning photos, and the messages are starting to roll in. But selling on Facebook Marketplace isn’t always smooth sailing. For every serious buyer, you might get a dozen lowball offers, no-shows, or, even worse, scammers trying to take advantage of you. These frustrations can turn a potentially profitable sale into a waste of time and energy.
Selling on Marketplace is a skill, and a big part of that skill is learning to spot the red flags and handle difficult situations with confidence. In this guide, I’ll walk you through the most common scams and frustrating scenarios you’ll encounter and give you the proven strategies and scripts to handle them like a pro. By the end, you’ll be able to quickly filter out the time-wasters and scammers, so you can focus on getting your products sold to real buyers.

Common Scams You Need to Know on Facebook Marketplace:

The vast majority of people on Marketplace are legitimate, but a few bad actors can spoil the experience. Here are the most common scams to watch out for.

1. The "PayPal" or "Zelle" Scam:

This is one of the most widespread scams. The buyer agrees to your price and says they will pay with an insecure digital payment app like Zelle, Venmo, or PayPal. They then send you a fake email or message that looks like it’s from the payment service, claiming the money is “pending” and you need to pay a fee or provide personal information to “upgrade your account” to receive the funds.
  • How to spot it: The email will be full of errors, the request will feel unnatural, and the money will never actually be in your account.

  • The solution: Never pay a fee to receive money. Always check your actual app or bank account directly to confirm funds have been received. If the money isn’t there, do not proceed with the sale.

2. The "Shipping" Scam:

The buyer, often located far away, agrees to your price and offers to send you a shipping label or arrange for a courier to pick up the item. They may even send a fake email from a courier service. The goal is to trick you into providing personal information or paying a fee for a fake service.
  • How to spot it: The buyer is pushing for shipping on a local pickup item. The payment method is often insecure or involves a “pending” payment.

  • The solution: For local pickups, only accept cash or a secure, in-person payment method. Never accept a pre-paid shipping label or pay a fee for a courier service arranged by the buyer.

3. The "Fake Check" or "Overpayment" Scam:

This scam is for higher-ticket items. The buyer sends you a check (often for more than the asking price) and asks you to deposit it and then send them the difference. The check is fake, and it will bounce, but not until after you have already sent the item and the extra money.
  • How to spot it: The buyer is willing to overpay and is insisting you send them the difference.

  • The solution: Never accept a check on Facebook Marketplace. If you do, wait for the check to fully clear with your bank before taking any action. Never send back a portion of the funds.

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How to Deal with Lowball Offers and Difficult Buyers?

Dealing with a scammer is one thing, but dealing with a difficult but legitimate buyer is a different skill altogether. Here’s how to handle common frustrations.

1. The Art of Negotiation: Handling Lowball Offers:

Most people on Marketplace will try to negotiate, but some will send ridiculously low offers.
  • The Strategy: Don’t get emotional or defensive. A simple, polite counteroffer is often the best response.

  • The Script:

    • Buyer: “Will you take $50 for this?” (Your asking price is $150).

    • You: “Thanks for the offer, but I’m firm on my price. It’s a great item for $150.”

    • Alternative: “I’m not willing to go that low, but I could do $125.”

This shows you’re open to negotiation while also holding your ground.

2. Setting Boundaries and Saying No:

You are in control of the transaction. You do not have to accept an offer or agree to unreasonable requests.
  • The Strategy: Be firm, but polite. Your time is valuable.

  • The Script:

    • Buyer: “Can you hold this for me until next month?”

    • You: “I’m sorry, I can’t hold the item. It will be sold to the first person who can pay and pick it up.”

    • Buyer: “I’ll be there in 5 minutes.” (They never show up.)

    • You: “Hi, I waited a while, but I have to leave. Please let me know if you are still interested, and we can reschedule another time.”

3. Dealing with No-Shows:

This is one of the most frustrating parts of selling on Marketplace. The key is to be proactive and set clear expectations.
  • The Strategy: Confirm the meeting time and place an hour or two before.

  • The Script:

    • You: “Hi, just confirming our meeting at [Time] at [Location] today. Does that still work for you?”

    • The Result: If they confirm, great. If they don’t respond, you’ve saved yourself the time and frustration of waiting for them.

Best Practices for a Safe and Smooth Transaction:

Prevention is always the best solution. By following these best practices, you can minimize the chances of running into scammers and difficult buyers.
  • Meet in a Public Place: For all local pickups, always meet in a well-lit, public location like a coffee shop, a grocery store parking lot, or a police station’s safe exchange zone.

  • Be Clear in Your Listing: In your product description, be upfront about the price, the condition of the item, and your payment and pickup policies (e.g., “Cash Only,” “Pickup in Agadir Only”). This filters out many bad buyers from the start.

  • Only Accept Cash or Secure, In-Person Payment Apps: The safest method is cash. If you do use a digital payment app, ensure you are receiving the money in person and can confirm it immediately.

  • Trust Your Gut: If something feels off about a buyer, the way they communicate, or their offer, it’s okay to walk away from the sale. A few bucks aren’t worth the hassle or risk.

  • Use Ratings and Blocking: If you have a bad experience with a buyer, leave a rating and, if necessary, block them to prevent future contact.

Final Thoughts:

Selling on Facebook Marketplace can be a highly effective way to make money, but it requires a strategic approach. By learning to spot the most common scams and handling difficult buyers with a clear, polite, and firm attitude, you can save yourself a lot of time and frustration. Remember, you are in control of the sale. By setting clear boundaries and sticking to your policies, you can ensure a safer and more profitable experience every time.

Mbial Business – Digital Marketing Experts

Mbial Business specializes in helping businesses grow their online presence through Facebook & Instagram advertising, shop setup, and troubleshooting account issues. Whether you’re looking to increase sales, gain more engagement, or optimize your ads for better performance, I provide expert guidance tailored to your needs.

Need help? Contact Me for a free consultation.

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